Drag and drop emails from Outlook into MIS to record communications

1) Where: What:Be able to drag and drop emails directly from Outlook, rather than having to save them first and upload them3) Why:please aim to include:Why are they doing that task?They are a special school and often need to record details of emails sent to them.What task are they trying to accomplish but can’t?They would like to be able to drag and drop emails directly from OutlookWhat do they currently have to do instead?Downloading and uploading each email.How does solving this problem add value to our users and to our business? Would save the school admin staff time and they say that they used to be able to do it in their old system.How time critical is this problem? Not time criticalHow does solving this problem help us mitigate risks or open up new opportunities. Would improve ease of use for all schools wanting to keep a record of emails sent/received.4) WhoAdmin staff in all schools5) How:
  • Fiona Rose
  • Sep 22 2017
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