Ideas

Be able to log a call regarding a student from someone who is not a guardian

1) Where:https://ramillies-hall.uk.arbor.sc/?/educational-institution-ui/communications 
Favourite Links > Communication
ORANGE Communications
Select "Log telephone call"
Be able to associate one or more students with the call

OR https://ramillies-hall.uk.arbor.sc/?/student-ui/overview/id/1 
Student Profile
ORANGE
Communications / Notes
Select "Log telephone call"
Be able to log someone other than a guardian

2) What:Be able to associate a call from a person other than a guardian with a student's record either via Communications or from a student profile.
3) Why:please aim to include:Why are they doing that task?Trying to record a call regarding one or more students from an outside agency
What task are they trying to accomplish but can’t?Trying to record a call regarding one or more students from an outside agency
What do they currently have to do instead?Can record the call, but cannot associate with a student
How does solving this problem add value to our users and to our business? Many schools would like to be able to log calls from outside agencies regarding a student
How time critical is this problem? Urgent - This school has been trying to log telephone calls from outside agencies regarding students
How does solving this problem help us mitigate risks or open up new opportunities. This is a task most schools would expect to be able to do.
4) WhoAll staff in all schools
5) How:
  • Fiona Rose
  • Oct 22 2017
  • Attach files