2) What:Sharing a PDF/Document through to a Parent through Parent Portal, the school in particular would like to share a students Personal Learning Plan, with the parent as it is more secure than emailing.
3) Why:please aim to include:
Why are they doing that task? - They want to give parents access to information securely, instead of having to send it via insecure methods, or having to print out and hand it to the parent in person.
What task are they trying to accomplish but can’t? - sharing sensitive student information through the Parent Portal, like review plans etc.
What do they currently have to do instead? - send it via email or print it.
How does solving this problem add value to our users and to our business? - It makes the Parent Portal more useful, and makes Arbor a more viable solution of getting all relevant information to the parents.
How time critical is this problem? (Is it needed due to a time critical issue - It will help get more use out of the Parent Portal, so will incorporate this in to the general school use, so making them more sticky with Arbor in general.
How does solving this problem help us mitigate risks or open up new opportunities. - It will make Parent Portal better, so upgrading to that package more worthwhile for schools.
4) Who"The question came about with reference to the General Data Protection Duty, and the desire to reduce the need to send potentially unsecure emails with pupil data. We would prefer to invite the parent to log into their secure parent portal and then view the information there."